Diligent in Responding!

My husband and I bought land and began building our dream home in our heads. We had no idea who we would choose to build it. After speaking to several families in our soon-to-be new neighborhood, the overwhelming vote was for Heartwood Custom Homes. From day one until well beyond our final walk-through, Freddie and Terry have been the best choice in this custom-home adventure. Freddie was with us at the beginning with Mark Todd Architects, quietly listening and soaking in our vision at every meeting. Terry and Freddie took our plans and our vision and months later we actually walked into the dream home that we had envisioned in our minds! Being our first custom-home build, we had lots of questions and a few reservation; however Terry and Freddie always eased our minds. Communication with them was a strong plus. Every Friday there would be an e-mail sent to us to update progress. Terry and Freddie were diligent in responding to text, emails and phone calls. They offered wise counsel whenever we had thoughts of changing the plan in any way. We felt like we were their only customer because they gave us so much of themselves. These men are full of integrity and class. We could not have chosen a better company! To say we highly recommend Heartwood is an understatement. In our opinion, Heartwood is the only custom builder to use!